Patient Reviews
"The Potomac Orthodontist Office Is TRULY The Best!! The Staff Goes Above And Beyond There Duties Making Your Experience Very Comfortable.Dr Rad Is Exceptionally In His Craft. He Makes You Feel Like Family And No Questions Are Never To Big Or Little To Get A Positive Answer đź’Ż I've Had Braces On Twice Before And Had The Worst Out Come. Coming To Dr Rad For Braces The Three Time Was The Best Choice I Will Be Referring My Family And Friends."
"I just got my braces off this past Monday so this review encompasses my experience from the past 18 months.For the past year and a half, I have come in about every 6 weeks and I honestly don’t think I have had any negative experiences to note. All of the staff have been nothing but friendly and professional, especially the front desk staff. The techs and orthodontists (I have been seen by both Dr. Rad and Dr. Le) are always prepared. Either their memory is impeccable or their documentation is very thorough because I always feel like I am coming in where we left off. They also have very convenient locations for anyone living in the Rockville/Bethesda area and I love that even though I started my treatment at one location, the move to another location was pretty seamless. I can’t believe I’m saying this, but once all of my retainer follow ups are complete, I think I’ll actually miss going into the office.Overall, I highly recommend this practice. The orthodontists, techs, and other staff are top tier. If you are considering this practice for your child’s orthodontic needs, I can attest that they are also good with children just by witnessing some of the interactions around me during my appointments.Finally, just wanted to note that my appointments were always pretty quick after getting my braces on but they didn’t feel rushed. I was almost always seen on time as well."
"My 9-year-old had a wonderful experience with Rad Orthodontics! She had a palate expander and braces on her upper teeth, and the entire treatment took less than a year. On the one occasion she experienced some discomfort, the team got us in right away and quickly resolved the issue. The staff was always kind, accommodating, and fantastic with kids. We couldn't have asked for a better experience and highly recommend them!"
"I recently started treatment at Rad Orthodontist, and my experience has been excellent so far. Dr Rad was very knowledgeable and helpful. The staff is friendly, welcoming, and professional, and they took the time to explain everything clearly before I got my braces. The office is clean and organized, and appointments have been efficient. Getting braces can be nerve-racking, but the team made me feel comfortable throughout the process. I appreciate their attention to detail and how they answered all of my questions. I would recommend Rad Orthodontist to anyone looking for quality orthodontic care. I am so excited to see the results!"
"I had the pleasure of getting my braces done by Dr. Rad (the original and older brother), and I honestly cannot say enough great things about my experience. From the moment I walked in, Dr. Rad made me feel genuinely welcomed and completely at ease. He took the time to patiently answer every question I had and never made me feel rushed or uncomfortable. What truly stood out to me was not only his incredible level of expertise and attention to detail but also the genuine care he showed throughout the entire process. It’s rare to find a doctor who combines such professionalism and skill with such kindness and compassion. Dr. Rad went above and beyond to make sure I was comfortable, satisfied, and confident with my braces, and that meant more to me than words can express. I also want to recognize the technician who assisted during my appointment; she was absolutely phenomenal. The entire braces installation process was so smooth, gentle, and stress-free that I actually fell asleep during it! That alone says a lot about the level of care and comfort they provide. As someone from Texas, I truly appreciate good bedside manner and genuine southern hospitality, and this practice absolutely delivers both. Whether it’s the doctors, technicians, or office staff, everyone treats you with warmth, respect, and professionalism. With multiple offices throughout Montgomery and Prince George’s County, this practice is truly a gem. If you’re looking for an orthodontist who is highly skilled, caring, professional, reasonably priced, and supported by an amazing staff, I highly recommend visiting this practice. You will be in excellent hands."
"Love Love Love Dr. Rad and staff! We have 2 sets of braces and one Invisalign. Quick service, we never have to wait! Very knowledgeable and always available to speak to us! I highly recommend Rad Orthodontics!"
"Professionalism, compassionate, cleanliness and a friendly atmosphere are a few choice words that I can confidently use to describe Rad Orthodontics and the staff. Every visit we have had we are updated on plans, process, procedures by our Dentist and the assistants. My daughter had her braces removed and the result is amazing. Thank you Rad Orthodontics. I highly recommend this establishment without reservations."
"As an adult with prior partial braces decades ago, I was looking for mild to moderate adjustments and Rad Orthodontics was great! The remote scanning concept was perfect for me even though the Scanbox contraption was awful. I just used the cheek retractor which was good enough. Efficient and accessible, Lum was my primary provider and he was excellent in monitoring my scans and responding to my questions. He was always courteous and professional - a real asset to the group! Overall, the office is well run and they all work smoothly together. I wouldn't hesitate to recommend them!"
"We have an Autistic child and switched to this practice when we needed to start braces (for the second time). Ortho visits are extremely challenging for our kid and the RAD hygienists are incredibly patient and kind, explain every step, treated our kid like a human being, and did not bat an eyelash at sensory issues, etc. Only as the parent of child with disabilities can you understand how much this matters."
